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Customer Satisfaction
Monzesi
2022-07-13T11:33:58+02:00
Customer
Satisfaction
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Customer Details
Company Name
*
Contact Name
*
First
Last
Email
Phone
Type of intervention
Department
*
Machine Runoff
Service
Runoff location
*
At Monzesi HQ
At Customer HQ
Type of service
*
At Customer HQ
Online Service
Spare Parts
Your feedback
How would you rate the overall planning of the runoff?
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Was the technician who carried out the runoff polite and professional?
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Were you satisfied with the overall machine working order?
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How satisfied were you with the grinding results?
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How would you rate the overall planning of the runoff?
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Was the technician who carried out the runoff polite and professional?
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Were you satisfied with the overall machine working order?
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How satisfied were you with the grinding results?
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Was the person you first contacted polite and professional?
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Did our first responder immediately understand your issue?
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Was the service intervention fast and timely?
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Was our technician equipped and qualified to carry out the intervention?
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Was our technician quick in resolving the issue?
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Were the cost of the intervention adequate?
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Did you receive all the information you needed at the end of the intervention?
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Was the person you first contacted polite and professional?
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Did our first responder immediately understand your issue?
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Was the remote service intervention fast and timely?
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Were the cost of the intervention adequate?
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Was the person you first contacted polite and professional?
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Did our first responder immediately understand your request?
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Was the response fast and timely?
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Were the spare parts costs adequate?
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Were the spare parts delivered in a timely manner?
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Let's grow together
Let's grow together
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18-23/09/2023
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